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Domestic orders take typically 3-4 days to process and ship while international orders could take up to 5-7 days. We only engage reputable courier services for delivery to ensure your package arrives safe and in a timely manner.

We accept returns for products that have been incorrectly shipped, wrongly sized or found to be damaged upon receipt. For more information on returns, please refer to our Shipping & Refund Policy.

Each and every product we sell is carefully inspected by our experienced team of retailers to guarantee 100% authenticity and backed by manufacturer’s warranty where applicable.

Should there be any doubt on the authenticity of your product or suspect that you have received a
counterfeit item, please contact our customer care line immediately at +60 10-297 6597 or customerservices@calisto.co

Calisto only utilises reputable payment gateways to process payments for purchase that are madethrough our online store. We do not collect sensitive information pertaining to your credit/ debit card, passwords or pin numbers.

For more information, please refer to the relevant payment gateway’s terms and condition regarding the safety sensitive information.